hey how it going everyone? everything works on this machine asep for the launcher part of the machine. The launcher motor works. but there is a white box looking thing on the door where the balls come out when the white arm pushes up when u turn the knob but it seems like the ball is not coming out to go on to the black rail where the spring thing launches the ball. there is a white arm(the piece that when the knobs turns it goes up to push into the box lever that releases the ball so that the ball goes on the ramp) that is loose which i think is the problem because my eva 3 piece is not loose when i push down on it. I think i need to open the front panel where the knob,tray, and ash tray is on but i don't know where to start to take it off. any suggestion? i hope i didnt confuse anyone. Thank you